On-line Bookings | Skilib
Skilib COVID-19 update
The full extent for our Winter operations is as yet unknown due to the unprecedented nature of this pandemic. However Skilib wishes to provide comfort and assurance to our guests when booking winter holidays in these uncertain times.
At present if you have a booking you do not need to do anything, but you can be assured you have protection should COVID-19 prevent you from going ahead with your plans for the ski season. And if you wish to make a booking, please do so with the assurance of the below policy.
The following policy is in addition to the standard booking terms and conditions for the club. In the event of any inconsistencies between these, this policy shall take precedence.
Skilib COVID-19 Cancellation Policy:
We will accept either a cancellation or change of dates, provide a credit forward or full refund on all winter bookings if:
- The Mt. Buller and / or Falls Creek resorts are closed due to COVID-19 OR,
- Government policies due to COVID-19 prevent you from travelling on your intended dates OR,
- Your transport is cancelled or disrupted due to COVID-19 preventing you from arriving at the resort for your travel dates OR,
- You or a family member contract COVID-19 and are unable to travel on your intended dates.
Hopefully this policy will provide our guests with more certainty regarding their Winter bookings at Skilib during these uncertain times.
USER GUIDE Online Booking System
Read our Online Booking System user guide to help you make your booking.
Booking Terms and Conditions
Please read the following terms and conditions carefully. You must not accept any booking unless you understand and agree with the following terms and conditions. All accommodation is subject to availability. Rates prices can be withdrawn or varied at any time and without notice.
Read our current Booking Terms and Conditions:
Please note: A 20% deposit is required to secure all bookings made more than 1 month prior to the booking start date. For ALL bookings made with less than 1 month to the booking start date, FULL PAYMENT is required at the time of booking. Bookings not adhering to this requirement may be cancelled without notice.
We do not accept any liability of whatever nature, whether in contract, tort or otherwise, for the acts, omissions or default, whether negligent or otherwise, of third party providers over whom we have no direct control. Under circumstances where liability cannot be excluded, such liability is limited to the value of the purchased travel arrangements. We do not accept any liability in contract, tort or otherwise for any injury, damage, loss (including consequential loss), delay, additional expense or inconvenience caused directly or indirectly by any event which is beyond our control which is not preventable by reasonable diligence on our part.